Effective Date: June 24, 2025
Welcome to the Terms and Conditions for viontharysa.com. These terms govern your use of our website and financial coaching services. By accessing or using our website or services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein. These terms are designed to comply with applicable South African laws, including the Consumer Protection Act (CPA) and the Protection of Personal Information Act (POPIA). Please read them carefully to understand your rights and obligations.
By accessing our website, engaging with our content, or purchasing our financial coaching services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all users, whether individuals or entities, and are effective from the moment you access our platform.
We reserve the right to update or modify these terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes your acceptance of the revised terms.
viontharysa.com provides financial coaching services aimed at enhancing your financial literacy and empowering you to make informed financial decisions. Our services are priced at ZAR 5,000 (approximately USD 350, subject to exchange rate fluctuations) per course and are delivered through one-on-one coaching sessions, online resources, or group workshops, depending on the package selected.
Our financial coaching is educational in nature and focuses on providing guidance on budgeting, debt management, savings strategies, and general financial planning. These services do not constitute professional financial advice, investment recommendations, or regulated financial planning. We do not manage investments, provide legal or tax advice, or guarantee specific financial outcomes. Clients are responsible for seeking professional advice from qualified financial advisors, accountants, or legal professionals for investment or other regulated financial decisions.
The scope of services will be outlined in the agreement provided at the time of enrollment, and any additional services or customizations will be subject to separate agreements and fees.
Payment for our financial coaching services is required in full prior to the commencement of the course or session. The fee of ZAR 5,000 per course is non-refundable, except as outlined in our refund policy below. We accept payments via major credit cards, debit cards, electronic bank transfers, or other methods specified on our website.
All prices are inclusive of applicable taxes, such as Value Added Tax (VAT) at the current South African rate of 15%. Invoices will be issued upon payment, and clients are responsible for ensuring timely payment to avoid delays in service delivery. In case of payment disputes, please contact us promptly to resolve the issue.
If payments are overdue, we reserve the right to suspend access to our services until the outstanding balance is cleared. Late payments may incur interest at a rate of 2% above the prime lending rate, as permitted under South African law.
To ensure the effectiveness of our financial coaching services, clients are expected to fulfill the following responsibilities:
Failure to provide accurate information or adhere to these responsibilities may impact the quality of the coaching services provided. viontharysa.com is not liable for outcomes resulting from incomplete or inaccurate information provided by clients.
To the fullest extent permitted by South African law, viontharysa.com’s liability is limited to the amount paid for our services (ZAR 5,000 per course). We are not liable for any indirect, consequential, incidental, or punitive damages arising from the use of our website or services, including but not limited to financial losses, missed opportunities, or damages resulting from reliance on our educational content.
Our financial coaching services are provided on a best-effort basis, and we do not guarantee specific financial outcomes or results. Factors such as market conditions, individual circumstances, and implementation of strategies are beyond our control and may affect outcomes. We are not responsible for decisions made by clients based on our coaching or website content.
In the event of a breach of our obligations, our liability is limited to damages that are reasonably foreseeable and directly attributable to our actions, as permitted under the Consumer Protection Act.
All content, materials, resources, and tools provided through our website and financial coaching services, including but not limited to text, videos, worksheets, and presentations, are the intellectual property of viontharysa.com or our licensors. These materials are protected by South African copyright law and other intellectual property laws.
Clients are granted a limited, non-exclusive, non-transferable license to use these materials for personal, non-commercial purposes in connection with our services. You may not reproduce, distribute, modify, or create derivative works from our materials without prior written consent from viontharysa.com. Unauthorized use may result in legal action to protect our intellectual property rights.
Either party may terminate the coaching relationship with 48 hours’ written notice. To cancel, please contact us via email at info@viontharysa.com or through our website’s client portal, if available. Upon cancellation, access to coaching sessions and related materials will cease at the end of the notice period.
Refunds are provided at our discretion and depend on the circumstances and the extent of services already delivered. For example, a partial refund may be considered if no sessions have been conducted, but no refunds will be issued for completed sessions or courses. Refund requests must be submitted in writing and will be processed within 14 business days, in accordance with the Consumer Protection Act.
If viontharysa.com cancels a course due to unforeseen circumstances (e.g., coach unavailability), we will offer a full refund or the option to reschedule at no additional cost.
As a consumer in South Africa, you have certain rights under the Consumer Protection Act (CPA). These include the right to fair and honest dealings, clear information about our services, and the ability to cancel certain transactions within a cooling-off period. If you are a consumer and book our services online or outside our business premises, you may have a 5-business-day cooling-off period under Section 16 of the CPA to cancel the agreement without penalty, provided no services have been rendered.
To exercise your cooling-off rights, please contact us in writing within the specified period. Refunds for such cancellations will be processed promptly, in accordance with applicable regulations.
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from or related to these terms or our services will be subject to the exclusive jurisdiction of the courts in Johannesburg, South Africa, unless otherwise required by consumer protection laws for individual consumers.
We encourage resolving disputes amicably. If you have a concern, please contact us first to discuss a resolution. If the matter cannot be resolved informally, you may escalate it to the Consumer Goods and Services Ombud or other relevant dispute resolution bodies in South Africa.
We reserve the right to modify, suspend, or discontinue our services (or any part thereof) at any time with reasonable notice to clients. Modifications may include changes to course content, delivery methods, or pricing. If a significant change impacts your ability to receive the agreed-upon services, you may be entitled to a prorated refund or alternative arrangements, at our discretion.
We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or business practices. Updates will be posted on this page with a revised effective date. We will notify clients of significant changes via email or a prominent notice on our website, particularly if they affect your rights or obligations.
Continued use of our services after changes indicates your acceptance of the revised terms. If you do not agree with the updated terms, you may terminate your agreement as outlined in the cancellation policy.
For questions, concerns, or feedback regarding these Terms and Conditions or our services, please contact us at:
viontharysa.com
E-Mail: info@viontharysa.com
Phone: +27419876543
We are committed to addressing your inquiries promptly and transparently to ensure your satisfaction with our services.